Terms of Service
1. Service Description
FindPicLocation provides an AI-powered image location identification service. By using our service, you agree to these terms and conditions.
2. Data Privacy
Our Privacy Policy describes how we collect, process, store, and share information:
- We retain account information, uploaded images, saved search inputs and results, and relevant usage and billing records to operate the service. Processing may involve third-party AI, search, mapping, and infrastructure providers.
- Searches and associated images are not automatically deleted when processing ends. You can delete individual searches or clear search history and associated stored images from your profile, provided no search is running.
- Search-history cleanup does not delete your account, cancel your subscription, or remove credit and billing records. It does not guarantee removal of cached or third-party copies.
- Enabling public sharing makes the result page accessible to others. Only upload and share content you are authorized to use.
3. Acceptable Use
Users must not:
- Upload illegal or inappropriate content
- Attempt to bypass or overload our systems
- Use the service for any unlawful purposes
- Violate any applicable laws or regulations
4. Plans, Billing, and Auto-Renewal
We offer recurring subscriptions and separate one-time credit purchases. Current prices and included features are shown on our pricing page and at checkout. Prices are in USD unless checkout states otherwise; any applicable taxes and the final total are shown before you pay.
- Pro Monthly costs $14.99 per month and includes 500 credits per month. Pro Yearly costs $88 billed annually and includes 500 credits per month, not all annual credits at once.
- Subscriptions are billed in advance and automatically renew each month or year, according to the plan selected, until canceled. By completing subscription checkout, you authorize recurring charges to your selected payment method for that plan.
- A one-time credit pack costs $9.90 for 100 credits. Active subscribers can purchase additional credits at $10 for 500 credits, up to $100 per purchase. Each purchase is separately authorized at checkout; these purchases do not auto-renew and we do not automatically top up your balance.
- Quick Find uses 1 credit and Deep Search uses 20 credits per search. Subscription credits are allocated in monthly windows and unused credits expire at the end of their allocation window rather than rolling over. Separately purchased credit packs and top-ups are valid for three months from purchase.
- Payments are handled by the payment provider identified at checkout. If a payment fails, the provider may retry collection and paid access or new credit allocations may be unavailable until payment succeeds.
5. Subscription Cancellation
You can stop future renewals at any time. Sign in and open the pricing and subscription page, then use Manage Subscription to cancel through the billing portal, or Cancel Subscription for a PayPal subscription. Complete the provider's confirmation steps before your next renewal to avoid the next scheduled charge.
Cancellation stops future renewals; it does not automatically refund charges already made. Credits already allocated for a paid period and separately purchased credits retain their existing validity dates. Cancellation does not extend credit expiry dates. Subscription-only features may depend on your subscription status.
Deleting search history, ceasing to use the service, or signing out does not cancel a subscription. If you cannot access the cancellation controls, contact [email protected] for assistance.
6. Refund Policy
You may request a full refund for an unused purchase within seven days of the payment date. This applies to subscription payments, including renewals, and one-time credit packs and top-ups, provided no credits or paid services from that purchase have been used.
Consumed credits are non-refundable. Partially used purchases are not eligible for a full or prorated refund under this policy, and requests made more than seven days after payment are not eligible, except where required by applicable law.
To request a refund or report a duplicate or incorrect charge, contact [email protected] with your account email, transaction reference, and purchase date. Do not send full payment-card details. We will review the payment and usage records; approved refunds are returned through the original payment provider, and the corresponding credits or paid access are removed. Processing times depend on the provider and your bank.
Requesting a refund does not by itself cancel future subscription renewals; please also follow the cancellation instructions above. Nothing in this policy limits mandatory consumer rights or refunds required by law.
7. Account Suspension and Termination
These terms apply while you use the service. We may restrict access, suspend, or terminate an account for a material violation of these terms, illegal or abusive activity, suspected fraud, attempts to bypass security or usage limits, or where required by law. Suspension may be immediate when necessary to protect users or the service.
Suspension or termination can prevent sign-in, searches, API access, and use of credits. Do not create another account to bypass a restriction. To ask for a review of an account restriction or request account closure, contact [email protected]. Requests remain subject to applicable law, and nothing in these terms removes mandatory consumer rights.
8. Service Limitations
- Results are provided on a best-effort basis
- Location accuracy is not guaranteed
- Service availability may vary
- We reserve the right to modify or terminate the service at any time
9. Disclaimer
The service is provided "as is" without warranties of any kind. We are not responsible for:
- Accuracy of location identification
- Service interruptions or downtime
- Any damages arising from service use
10. Customer Support
For product support, billing questions, refund requests, cancellation assistance, or questions about these terms, contact us at:
Last updated: October 11, 2026